Legal Notice

Last Updated: July 30, 2026

This Legal Notice applies to your access to and use of sketchora.us and to purchases made directly through the Sketchora online store.

Sketchora is operated by STOREVIA LIMITED.

By accessing, browsing, using, or purchasing from sketchora.us, you acknowledge the notices, conditions, limitations, and responsibilities described on this page.

This Legal Notice should be read together with our:

• Terms of Service
• Privacy Policy
• Your Privacy Choices page
• Shipping & Delivery Policy
• Return & Refund Policy
• Contact Us page
• Product-specific instructions, warnings, and notices

Nothing in this Legal Notice is intended to exclude, restrict, or waive any right, warranty, remedy, or responsibility that cannot lawfully be excluded, restricted, or waived.

1. Store and Business Information

Store Name: Sketchora

Legal Business Name: STOREVIA LIMITED

Business Type: Online Retail Store

Main Category: Art Supplies, Drawing Materials, Painting Tools, Craft Supplies, and Related Accessories

Official Website: sketchora.us

Customer Support Email: jointopswarksuck@gmail.com

Customer Support Phone: +1 (936) 260-5549

Registered Business Address:

Unit 809, 8/F Brill Plaza
84 To Kwa Wan Rd
To Kwa Wan
Hong Kong

The registered business address is provided for legal and business correspondence.

It is not automatically a warehouse, fulfillment center, customer service location, or product return address.

Do not send products or return packages to this address unless our customer support team provides written return authorization and expressly confirms this address for your specific return.

2. Nature of Our Online Store

Sketchora is an online retail store offering art supplies and related products that may include:

• Drawing and sketching materials
• Paints, inks, dyes, and pigments
• Paintbrushes and painting tools
• Canvases, paper, boards, and art surfaces
• Markers, pens, pencils, charcoal, and pastels
• Sculpting and modeling supplies
• Craft tools and cutting accessories
• Adhesives, sealants, varnishes, and mediums
• Storage, organization, and studio accessories
• Children’s and educational art supplies
• Other related creative products and accessories

Product selection may change from time to time.

The availability of a product on our website does not mean that the product is suitable for every user, age group, technique, surface, environment, or intended purpose.

3. Product Information Notice

We make reasonable efforts to display accurate product information, including:

• Product names
• Descriptions
• Images
• Dimensions
• Quantities
• Colors
• Materials
• Ingredients when provided
• Included accessories
• Age recommendations
• Safety information
• Usage instructions
• Availability
• Estimated shipping information

Some information may be supplied by manufacturers, suppliers, distributors, fulfillment providers, or other product sources.

Product information may occasionally contain errors, omissions, outdated information, or differences resulting from:

• Manufacturer updates
• Supplier data changes
• Product reformulation
• Packaging changes
• Manufacturing batches
• Measurement methods
• Photography
• Lighting conditions
• Screen settings
• Image compression
• Natural material variation
• Translation or formatting differences

Please review the entire product page, package labeling, warnings, specifications, and instructions before purchasing or using a product.

Contact us before ordering when a particular feature, ingredient, size, material, color, certification, warning status, or compatibility requirement is essential to your purchasing decision.

4. Product Images and Color Notice

We make reasonable efforts to display product colors, textures, finishes, and images accurately.

However, actual appearance may differ because of:

• Monitor or device calibration
• Screen brightness
• Display resolution
• Lighting conditions
• Photography
• Printing processes
• Pigment or dye batches
• Natural material variations
• Manufacturer packaging updates

For products such as paint, ink, markers, pencils, pastels, pigments, clay, paper, fabric, wood, or natural materials, small differences between batches may occur.

Online color samples should not be treated as an exact substitute for viewing or testing the physical product.

This notice does not limit your rights when a product is materially different from its description or when an incorrect product is delivered.

5. Measurements, Quantities, and Packaging

Product measurements and quantities may be expressed in metric, imperial, manufacturer-standard, or approximate units.

Minor measurement variations may occur because of:

• Manufacturing tolerances
• Manual measurement
• Packaging changes
• Product settling
• Natural material properties
• Unit conversion and rounding

Unless expressly stated otherwise, accessories, decorations, artwork, easels, furniture, containers, or other objects shown in lifestyle images may be for illustration only and may not be included.

The product description and “included items” information should be reviewed to determine what is included with the purchase.

6. Product Labels and Manufacturer Instructions

The product label, packaging, safety warning, and manufacturer instructions supplied with a product should be reviewed before use.

When website information differs from a current product label or manufacturer safety instruction, stop using the product and contact us or the manufacturer for clarification.

Do not remove, cover, alter, or disregard:

• Warning labels
• Ingredient information
• Batch or lot information
• Age restrictions
• Hazard symbols
• Storage instructions
• Ventilation instructions
• First-aid directions
• Disposal instructions
• Manufacturer contact details

Website content is not a replacement for legally required product labeling or manufacturer instructions.

7. Art Material Safety Notice

Some art materials may contain substances capable of causing:

• Skin or eye irritation
• Allergic reactions
• Respiratory irritation
• Harmful fumes
• Staining
• Fire or combustion risks
• Toxic effects if swallowed or improperly used
• Other acute or chronic health risks

Products should be used only for their intended purposes and according to all applicable instructions and warnings.

Depending on the product, safe use may require:

• Adequate ventilation
• Gloves
• Eye protection
• Protective clothing
• Respiratory protection appropriate for the product
• Safe storage
• Adult supervision
• Separation from food and beverages
• Avoidance of heat, flames, sparks, or ignition sources
• Proper waste disposal
• Washing hands after use

Never assume that a product is harmless merely because it is described as an art, craft, school, hobby, natural, water-based, odorless, washable, or non-toxic product.

Follow the actual product labeling and manufacturer instructions.

8. “Non-Toxic,” “Safe,” and Similar Descriptions

Descriptions such as “non-toxic,” “safe,” “child-friendly,” “washable,” “eco-friendly,” or similar terms must be interpreted in the context of the product label, intended use, age recommendation, and supporting manufacturer information.

“Non-toxic” does not mean that a product:

• Is edible
• Can be safely swallowed
• Is harmless in all quantities
• Is suitable for every age
• Cannot cause allergies or irritation
• Can be used without ventilation
• Can be mixed with any other material
• Can be disposed of in any manner
• Is safe for food-contact use
• Is safe for cosmetic or body application

Do not use an art product on skin, hair, nails, food, cookware, toys, drinking containers, or other unintended surfaces unless the product is specifically labeled for that use.

9. Children’s Art Products

Not all products sold by Sketchora are designed or intended for children.

Parents, guardians, teachers, and other supervising adults are responsible for:

• Reviewing age recommendations
• Reading product warnings
• Confirming that the product is appropriate for the child
• Providing adequate supervision
• Storing products securely
• Preventing ingestion or misuse
• Keeping small parts and sharp items away from younger children
• Ensuring proper cleanup and disposal

Products containing blades, sharp points, small components, resins, solvents, aerosols, hot tools, electrical elements, strong adhesives, or hazardous chemicals may be unsuitable for children or may require direct adult supervision.

A product’s appearance, color, packaging, or use in a craft activity does not necessarily mean that it is a children’s product.

10. Allergies and Sensitivities

Art supplies may contain substances capable of causing allergic reactions or sensitivity.

Potential sources may include:

• Latex
• Natural rubber
• Preservatives
• Fragrances
• Pigments
• Dyes
• Metals
• Adhesives
• Solvents
• Resins
• Plant-derived materials
• Animal-derived materials
• Wood dust
• Powdered substances

Customers with known allergies, asthma, chemical sensitivities, skin conditions, or other relevant health concerns should review available ingredient and safety information before use.

Consider conducting an appropriate test where recommended by the manufacturer.

Stop using the product if irritation, breathing difficulty, swelling, rash, or another adverse reaction occurs, and seek appropriate medical assistance when necessary.

Sketchora does not provide medical or toxicological advice.

11. Ventilation and Protective Equipment

Certain products should not be used in enclosed, poorly ventilated, or residential spaces without appropriate precautions.

Customers are responsible for evaluating the workspace and following the product’s requirements for:

• Ventilation
• Air extraction
• Respiratory protection
• Gloves
• Eye protection
• Protective surfaces
• Fire prevention
• Spill control
• Safe storage

An ordinary dust mask may not provide suitable protection from vapors, fumes, solvents, or fine particles.

Consult the product instructions, safety documentation, manufacturer, or an appropriately qualified professional when you are uncertain about the necessary protective equipment.

12. Flammable, Aerosol, Chemical, and Reactive Products

Some products may contain flammable, combustible, pressurized, corrosive, reactive, or chemically sensitive materials.

Such products must be kept away from:

• Open flames
• Sparks
• Heat sources
• Direct sunlight
• Smoking materials
• Children
• Animals
• Incompatible substances

Do not heat, puncture, burn, crush, mix, decant, or transfer a product contrary to its instructions.

Shipping, storage, return, and disposal restrictions may apply.

Do not return a hazardous, flammable, aerosol, solvent-based, or restricted product without receiving written instructions from Sketchora.

13. Food, Cosmetic, and Body-Contact Use

Products sold as general art or craft supplies are not intended for food, cosmetic, tattooing, face painting, body painting, nail, dental, or medical use unless the product is expressly labeled and lawfully marketed for that specific purpose.

Do not use general art supplies:

• On food
• In food preparation
• On cookware or eating surfaces
• On skin
• Near eyes or mucous membranes
• For tattooing
• As cosmetics
• On teeth
• In medical applications

A label such as “water-based,” “washable,” or “non-toxic” does not automatically make a product suitable for these uses.

14. Surface and Material Compatibility

Paints, inks, adhesives, varnishes, cleaners, solvents, cutting tools, and other art products may damage or permanently alter surfaces.

Before applying a product, customers should:

• Review the intended surfaces
• Follow preparation instructions
• Test the product on an inconspicuous area
• Check drying and curing times
• Confirm temperature and humidity requirements
• Protect surrounding property
• Confirm compatibility between materials

Sketchora is not responsible for damage caused solely by applying a product to an unsuitable surface, mixing incompatible materials, ignoring instructions, or failing to conduct a recommended test, except where responsibility cannot lawfully be excluded.

15. Natural and Handmade Materials

Products made with wood, leather, stone, clay, paper, natural fibers, plant materials, or handmade components may display natural variation.

Variations may include:

• Grain
• Texture
• Shade
• Shape
• Pattern
• Thickness
• Surface markings
• Minor dimensional differences

Such natural variations are not automatically defects.

A product will nevertheless be evaluated under our Return & Refund Policy when it is damaged, materially misdescribed, or significantly different from the product ordered.

16. Tools, Blades, Needles, and Sharp Products

Certain art and craft products may include:

• Craft knives
• Replacement blades
• Cutting wheels
• Needles
• Awls
• Carving tools
• Sculpting tools
• Wire cutters
• Other sharp components

These items can cause serious injury if mishandled.

Customers must:

• Use the appropriate cutting surface
• Cut away from the body
• Use protective equipment when appropriate
• Keep tools securely stored
• Replace damaged tools
• Prevent access by children
• Follow all manufacturer instructions

Age or shipping restrictions may apply.

We may refuse or cancel a transaction when sale or shipment would violate an applicable requirement.

17. Heated and Electrical Tools

Some products may include heating elements, motors, lamps, powered cutters, glue guns, or other electrical components.

Before use:

• Confirm voltage and plug compatibility
• Inspect the cord and product
• Keep the tool away from water
• Use a suitable power source
• Avoid unattended operation
• Allow heated products to cool safely
• Follow all electrical and fire-safety instructions

Adapters do not necessarily convert voltage.

Using a product with an incompatible voltage, power source, plug, or electrical system may cause product damage, fire, shock, or injury.

18. No Professional Advice

Information provided on sketchora.us is for general product information and shopping assistance only.

It is not intended as professional:

• Medical advice
• Toxicological advice
• Occupational safety advice
• Art conservation advice
• Archival preservation advice
• Educational advice
• Engineering advice
• Electrical advice
• Fire-safety advice
• Legal advice

Articles, guides, product descriptions, reviews, frequently asked questions, and customer-support responses should not be treated as a substitute for advice from a qualified professional when professional evaluation is appropriate.

19. Archival and Conservation Claims

Terms such as “archival,” “acid-free,” “lightfast,” “permanent,” “fade-resistant,” or “museum quality” may depend on:

• Manufacturer testing
• Testing standards
• Application technique
• Surface preparation
• Exposure to light
• Temperature
• Humidity
• Air quality
• Storage conditions
• Contact with other materials

Customers should review the manufacturer’s specifications and testing information before relying on a product for professional conservation, museum, historical, or long-term archival purposes.

Sketchora does not independently guarantee an indefinite lifespan unless an express written warranty states otherwise.

20. Product Performance and Results

Creative results can vary based on:

• Skill level
• Technique
• Tools used
• Surface preparation
• Environmental conditions
• Product age
• Storage
• Drying or curing time
• Layer thickness
• Mixing ratios
• Compatibility with other materials

Product photographs, demonstrations, tutorials, and customer examples are illustrative and do not guarantee identical results.

This section does not limit rights relating to defective or materially misdescribed products.

21. Pricing and Availability

Prices, discounts, promotions, product selection, inventory, and shipping options may change before an order is accepted.

We may correct genuine errors involving:

• Price
• Description
• Discount
• Quantity
• Availability
• Specification
• Shipping charge
• Delivery estimate

If a material error affects an unshipped order, we may contact the customer, request confirmation, cancel the affected product, or issue a refund.

We will not charge a higher amount for an existing order without customer authorization.

Product availability may change because of inventory errors, supplier shortages, shipping restrictions, product discontinuation, safety concerns, or other operational circumstances.

22. Order Acceptance and Cancellation

Submitting an order does not necessarily mean that the order has been finally accepted.

An order may be reviewed for:

• Product availability
• Payment authorization
• Fraud prevention
• Address verification
• Shipping eligibility
• Pricing accuracy
• Legal or safety restrictions

We may lawfully reject or cancel an order before shipment.

When payment has been collected for a canceled item, an appropriate refund will be issued to the original payment method whenever reasonably possible.

Customers may request cancellation, but cancellation is not guaranteed after processing or fulfillment has started.

23. Shipping and Delivery Notice

Processing periods and delivery dates are estimates unless expressly identified as guaranteed.

Delivery may be affected by:

• Carrier delays
• Customs processing
• Weather
• Holidays
• Seasonal demand
• Transportation disruptions
• Incorrect addresses
• Failed delivery attempts
• Product restrictions
• Events outside our reasonable control

If an order cannot be shipped within the promised or applicable period, Sketchora will provide notice, delay consent, cancellation, or refund options where required by applicable law.

Please review our Shipping & Delivery Policy for complete information.

24. Returns, Refunds, and Order Issues

Returns, refunds, exchanges, cancellations, damaged items, defective items, missing components, lost packages, and delivered-package claims are governed by our Return & Refund Policy and Shipping & Delivery Policy.

Customers may be required to provide:

• Order number
• Proof of purchase
• Clear photographs or video
• Packaging photographs
• Shipping label
• Product condition details
• Carrier case information
• Other information reasonably necessary to review the request

Submitting a request or providing evidence does not automatically guarantee a particular resolution.

Each request will be reviewed according to the circumstances, applicable policy, available evidence, and applicable law.

25. Product Recalls and Safety Notices

If a product becomes subject to a manufacturer recall, government recall, corrective action, or safety notice, customers should follow the instructions provided in that notice.

Instructions may require customers to:

• Stop using the product
• Store it securely
• Keep it away from children
• Disconnect or isolate it
• Return it
• Dispose of it
• Contact the manufacturer
• Contact Sketchora

Do not continue using a recalled product contrary to an official safety instruction.

Where we receive sufficient information to identify affected customers, we may use available contact details to communicate material recall or safety information.

26. Third-Party Manufacturers and Brands

Sketchora may sell products manufactured or branded by third parties.

Third-party:

• Brand names
• Product names
• Logos
• Trademarks
• Packaging
• Images
• Safety information
• Warranties

remain the property or responsibility of their respective owners, as applicable.

The display of a third-party brand does not necessarily mean that the manufacturer sponsors, endorses, owns, or is affiliated with Sketchora beyond the lawful marketing or sale of the relevant products.

Manufacturer warranties, when applicable, may be governed by separate terms.

27. Third-Party Services

Sketchora may use independent service providers, including:

• Payment processors
• Shipping carriers
• Warehouses
• Fulfillment providers
• Website hosting providers
• Analytics providers
• Advertising platforms
• Fraud-prevention services
• Customer-support systems
• Review platforms

We do not control every aspect of an independent provider’s systems, availability, processing time, or internal decisions.

Sketchora will remain responsible for obligations that applicable law places directly on Sketchora, but we are not responsible solely for an independent third party’s conduct outside our reasonable control.

Third-party services may be governed by their own terms and privacy policies.

28. External Links

Our website may contain links to third-party websites, product resources, carriers, manufacturers, social networks, or payment services.

Links are provided for convenience or informational purposes.

A link does not necessarily constitute an endorsement, approval, warranty, or partnership.

Customers should review the terms, privacy practices, and safety information of third-party websites before using them or submitting information.

29. Customer Reviews and User Content

Reviews, photographs, questions, comments, and other user-submitted content reflect the views or experiences of the individual contributor.

Sketchora does not guarantee that:

• Every review applies to every user
• Every product will produce the same result
• Every user statement is complete
• Every claim in a review has been independently verified

We may moderate user content for fraud, abuse, personal information, irrelevant content, intellectual property violations, or other lawful reasons.

We will not knowingly edit a review in a manner that materially misrepresents the reviewer’s opinion.

30. Website Intellectual Property

Content on sketchora.us may include:

• Store branding
• Logos
• Text
• Graphics
• Product arrangements
• Photographs
• Videos
• Page layouts
• Icons
• Software
• Design elements

Such content may be owned by STOREVIA LIMITED, its licensors, manufacturers, suppliers, or other rights holders.

You may use the website for lawful personal shopping and informational purposes.

You may not, without authorization:

• Reproduce substantial website content
• Republish or commercially distribute content
• Impersonate Sketchora
• Create a misleading affiliation
• Remove copyright or trademark notices
• Use protected content for unauthorized commercial purposes
• Scrape protected content in violation of law or our rights

Purchasing a product does not transfer ownership of website content, branding, product artwork, licensed designs, or third-party intellectual property.

31. Artist and Artwork Intellectual Property

The purchase of an art material, stencil, mold, pattern, print, template, or creative tool does not automatically grant permission to reproduce copyrighted or trademarked artwork, characters, logos, designs, photographs, or other protected material.

Customers are responsible for ensuring that their use of products does not infringe:

• Copyright
• Trademark
• Design rights
• Publicity rights
• Privacy rights
• Contractual rights
• Other third-party rights

Sketchora does not provide legal advice concerning whether a customer’s artwork, reproduction, commercial project, or product is legally permissible.

32. Prohibited Use

You may not use Sketchora, its website, or its products:

• For unlawful purposes
• To commit fraud
• To infringe intellectual property
• To create counterfeit products
• To impersonate another person or organization
• To distribute malicious software
• To interfere with website security
• To abuse customer-support personnel
• To submit false payment or delivery information
• To violate import, export, safety, or transportation laws
• To use products contrary to their warnings or legal restrictions

We may restrict access, refuse service, investigate activity, or cancel orders when reasonably necessary to prevent unlawful activity, fraud, abuse, or material violations of our policies.

33. Website Availability and Technical Information

We do not guarantee that sketchora.us will always be:

• Available
• Uninterrupted
• Error-free
• Free of technical delays
• Compatible with every browser or device
• Free from temporary maintenance

Website outages, technical errors, cached information, and third-party system interruptions may occasionally affect:

• Product availability
• Pricing display
• Checkout
• Account access
• Tracking
• Customer-support tools

We will make reasonable efforts to correct material issues.

A technical error does not authorize unauthorized access, pricing manipulation, fraudulent orders, or exploitation of the website.

34. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its general informational content are provided on an “as available” and “as is” basis.

Sketchora does not warrant that:

• Website access will always be uninterrupted
• Every technical error will be corrected immediately
• Every product will remain available
• Every customer will achieve the same creative result
• Every estimated delivery date will be achieved
• General website information is suitable for every individual purpose

Nothing in this Legal Notice excludes or limits:

• An express written warranty provided by Sketchora
• An applicable manufacturer warranty
• Statutory guarantees
• Implied warranties that cannot lawfully be disclaimed
• Rights relating to defective, unsafe, or materially misdescribed products
• Other non-waivable consumer protections

35. Limitation of Liability

To the maximum extent permitted by applicable law, Sketchora and STOREVIA LIMITED will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss arising solely from:

• Use of the website
• Website interruption
• Improper product use
• Failure to follow product warnings
• Unauthorized product modification
• Mixing incompatible materials
• Customer-caused surface damage
• Third-party service interruptions
• Events outside our reasonable control

To the maximum extent permitted by applicable law, total liability arising from a particular order will generally not exceed the amount paid to Sketchora for the product or order giving rise to the claim.

These limitations do not apply where liability cannot lawfully be excluded or limited, including where applicable law provides otherwise for:

• Fraud
• Intentional misconduct
• Gross negligence
• Death or personal injury
• Defective or unsafe products
• Breach of non-waivable consumer rights
• Violation of statutory obligations

No provision of this Legal Notice should be interpreted more broadly than applicable law permits.

36. Events Outside Reasonable Control

Sketchora may be delayed or prevented from performing certain obligations because of circumstances outside its reasonable control, including:

• Natural disasters
• Severe weather
• Fire
• Flood
• War
• Civil unrest
• Government action
• Border closure
• Public health emergency
• Carrier interruption
• Labor disruption
• Supplier interruption
• Transportation failure
• Power or telecommunications outage

We will make reasonable efforts to reduce the effect of such circumstances and provide legally required notices, cancellation options, or refunds where applicable.

37. Relationship to Other Policies

This Legal Notice supplements our other policies.

If another policy specifically addresses a matter, that more specific policy will ordinarily govern that matter to the extent permitted by applicable law.

For example:

• Shipping matters are governed primarily by the Shipping & Delivery Policy
• Returns and refunds are governed primarily by the Return & Refund Policy
• Personal information is governed primarily by the Privacy Policy
• Website and purchase terms are governed primarily by the Terms of Service

Nothing in one policy should be interpreted to remove a right that applicable law makes non-waivable.

38. Updates to This Legal Notice

We may update this Legal Notice to reflect changes in:

• Products
• Store operations
• Safety practices
• Website features
• Suppliers
• Shipping practices
• Legal requirements
• Regulatory guidance

The “Last Updated” date indicates the most recent revision.

Changes will generally apply prospectively from their effective date.

The version relevant to an order will ordinarily be the version displayed when the order was placed, except where a later change is required by law or provides the customer with more favorable rights.

39. Contact Information

For questions concerning this Legal Notice, contact:

Store Name: Sketchora

Legal Business Name: STOREVIA LIMITED

Business Type: Online Retail Store

Main Category: Art Supplies and Related Accessories

Website: sketchora.us

Email: jointopswarksuck@gmail.com

Phone: +1 (936) 260-5549

Registered Business Address:

Unit 809, 8/F Brill Plaza
84 To Kwa Wan Rd
To Kwa Wan
Hong Kong

For order, return, refund, shipping, or privacy requests, please use the applicable contact method and procedure described in the relevant store policy.

The registered business address is not a product return address unless our customer support team provides written return authorization and confirms that address for the specific return.